Overview

When integrating with our APIs or utilizing our webhook services, it may be necessary to configure your system's firewall or security settings to allow incoming requests from our servers. This can be accomplished by whitelisting our designated IP addresses.

Whitelisting ensures that requests originating from our systems are trusted and not inadvertently blocked, thereby maintaining seamless communication between your application and our services.

IP Address to Whitelist

For proper integration and to allow uninterrupted requests from our services, please whitelist the following IP address in your system:

IP Address: 4.155.122.117

This IP address is used to send all outbound API and webhook requests from our servers.

Use Cases

• Webhook Integrations: If your system relies on webhook notifications, whitelisting this IP address ensures that incoming webhook requests from our servers are received without interference.
• API Communication: For systems that validate the source of API requests by IP address, adding this IP to your allowlist prevents disruptions in data exchange.

Configuration Steps

1. Access Your Firewall/Security Settings: Log in to the administration console of your firewall, security gateway, or relevant application.
2. Locate IP Whitelisting Options: Navigate to the IP filtering or security settings section where IP addresses can be allowed.
3. Add the IP Address: Enter the following IP address into the allowlist:
   4.155.122.117
4. Save and Apply Changes: Ensure your changes are saved, and verify that the new rule is active.

Important Notes

• Ensure that the IP address is entered exactly as specified: 4.155.122.117.
• This IP address is static and used exclusively for outbound requests from our servers.
• If additional IP addresses or changes occur in the future, you will be notified promptly.

Troubleshooting

If you encounter issues with receiving requests or have questions about IP whitelisting:

• Verify that the IP address has been correctly added to your allowlist.
• Confirm that no additional firewall rules or network policies are blocking requests.
• Contact our support team for further assistance.

Conclusion

By whitelisting the provided IP address, you can ensure uninterrupted API and webhook communication with our systems. For any further questions or concerns regarding this process, please reach out to our technical support team.